Recently Intelletrace provided a 200 meg point to point from Sacramento to Oakland. Near the end of the installation process, the Carrier Intelletrace chose, ran into problems of building out their fiber network to Sacramento. Our customer had deadlines. Intelletrace acted quickly to search out another Carrier who had capacity to meet our deadlines. We found Time Warner Telecom…  Time Warner Telecom recently have begun to build out their network in the Sacramento area over the last year and had plenty of capacity to fit our needs. However, we had deadlines.  We were a little concerned if Time Warner Telecom could meet our deadlines.  We needed to be turned up in 15 days. Most Carriers take 45 to 60 days to turn up a circuit of this size, even when they have capacity. Time Warner Telecom turned up and was ready to go within our deadlines.

I should also mention Time Warner Telecom also came through for us during the Thanksgiving holiday. This time it was a 5 day deadline. Time Warner Telecom came through with flying colors. Although, the Time Warner Telecom footprint is limited, I believe they have a very good niche in the marketplace.  I look forward to doing more business with them.