One of the biggest myths in the telecom industry, are non-facility based resellers “add another line of communication” and “slow down the process of installing and repairing services”. Intelletrace continually proves these statements to be a myth. Over the last few years, business has grown rapidly with other Carriers, who see the value in Intelletrace. Even other Carrier customers have said, “Intelletrace installs services 2 to 3 days quicker than going direct to the Carrier” and “Intelletrace was not only able to repair our circuit quickly, but they were able to look into our router to make sure it was not a hardware related issue.”

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Intelletrace was founded by engineers who saw value in resellers. A reseller who can solve problems quickly, so their customers can concentrate what they do best. This philosophy provided the groundwork for a customer friendly company. Intelletrace remains focused on selling, installing, and supporting data and Internet circuits. The company focus enables Intelletrace to do their job very well and establish relationships with their Carriers. The Carrier relationships provide Intelletrace a competitive edge in pricing and in service. Read the rest of this entry »