Blog of a Telecom CEO » Global Crossing http://ceoblog.intelletrace.com Telecom Behind the Scennes Tue, 06 Sep 2011 18:43:54 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Level 3 purchases Global Crossing http://ceoblog.intelletrace.com/level-3-purchases-global-crossing/ http://ceoblog.intelletrace.com/level-3-purchases-global-crossing/#comments Mon, 11 Apr 2011 19:20:42 +0000 Marc Alciati http://ceoblog.intelletrace.com/?p=339 I just blogged about this in last week,  about the “last mile” being very important for a Carrier to survive. I thought Sprint might be the one to get acquired or look to acquire, but Global Crossing is another Carrier who does not have a local footprint. Level 3 will gain a greater international presence and domestic long haul network. Global Crossing will get what is has always been lacking, the “last mile” presence. The Carrier space is definitely getting crowded, so I suspect this is the just the beginning of things to come.  Leading  to more confusion, as the Carriers continue to work on growing through acquisition, and forget about the customer. Carriers will still have the issues of merging networks, merging databases, and merging different company environments. It sounds like there will be a stronger need in the future for companies such as Intelletrace to assist in navigating through the mess which may be created.  The Carriers, themselves, are already working with Intelletrace to assist.

]]> http://ceoblog.intelletrace.com/level-3-purchases-global-crossing/feed/ 1 Really… More than a week? http://ceoblog.intelletrace.com/really-more-than-a-week/ http://ceoblog.intelletrace.com/really-more-than-a-week/#comments Thu, 28 Jan 2010 07:01:46 +0000 Marc Alciati http://ceoblog.intelletrace.com/?p=143 How does Level 3 continue to stay in business? We are going on a week of them still not getting back to us on pricing for an Internet circuit that does not leave their own network. Most Carriers have a pricing tool or flat rate pricing for all circuits which are completely are on their network. Verizon Business and Global Crossing make it easy, when we have Internet opportunities at their IP POPs. Both Carriers give us a flat rate and due to our volume, they actually decrease our pricing as we continue to add bandwidth.

Get a hint…Make it easy for people to do business… Sprint kept asking me for years how to get more business from Intelletrace. I had one answer which Sprint could not understand, “Make it easy to price and sell!”. Sprint is still playing catch up with most Carriers.�
Back to Level 3… They are the only Big Carrier who does not have a pricing tool for their services or flat rate pricing. Level 3 continues to fall behind and misses out on opportunities. Level 3 cannot continue to do business this way if they are going to stay around. Verizon Business even gives us flat rate pricing for services which leaves their network. An amazing concept… This enables Intelletrace to turn around quotes quick and most of the time chooses Verizon Business because of this.   People move very fast in telecom.  Intelletrace cannot afford to continue waiting for vendors to get back to us, when we expect to get to all of our customers with pricing in 24 hours.  Now I do expect pricing for large capacity circuits, such as 2.5gig or 10gig to take a little longer, as this is a new service which has only been around a few years and most backbones are still being built out to accept these type of services easily.  Companies must continue to improve their systems and need to move faster if they want to continue to be ahead of their competition and grow in the market place.

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