Archive for August, 2010

Can Someone Manage My Network and Make It Simple?

Wide Area Networking is becoming more complicated and the resources are sparse.  Plugging different solutions with different companies and equipment, is too difficult to troubleshoot and often times is only a short term solution.  No longer do companies have the funds and staff to deploy and maintain a wide area network.  Intelletrace sees this demand, and continues to have great success in providing customers a full solution.  Intelletrace is designing complicated networks with disaster recovery, VoIP, and  full redundancy from the network level all the way down to the switches and routers.   Also, we also can procure all of the hardware using refurbished equipment, which is 70% to 90% less than the new equipment.  Intelletrace supports and manages the hardware 24×7, with next day shipping for equipment that might fail. 

Companies are changing quickly in order to compete in today’s market place.  Their wide area network is more important to them than ever, and most of the time, a straight out of the box solution will not work for them.    Intelletrace has the experience and flexibility to offer any wide area networking solution to meet your need.  Most importantly, we are going to cut through the BS and get your business up and running.

American Express OPEN Business Event

Jumping off the Telecom subject…

 Last night went to San Francisco to enjoy the American Express OPEN event.  The event was at the 7 week old Wayfare Tavern.  The Wayfare Tavern is the new creation of Chef Tyler Florence, of the Food Network.  You might have seen his new show, the Great Food Truck Race.  No, he would not tell me you won.  Anyway, the food was awesome, especially the filet and fried chicken.  Once the first mad rush for food was over, it was easy to get the food and well organzied.  Although, they did run out of the lamb chops, which looked delicious.   It was great to speak with other people in different industries, as well as, run into old friends.  It is a small world…

I do recommend visiting the Wayfare Tavern, the next time you are in the City.  Good location too.  It is a block or two from the Embarcedero Shopping Mall.  I have attached a picture of Tyler and I, enjoying the night.  Sorry, the iPhone GS does not have a flash, so the picture is a little dark.  I might have to step up to the iPhone 4, once the bugs are worked out.

If you have checked out the Wayfare Tavern already, I would love to hear about the experience, since we did not get to enjoy the full experience with a sit down dinner.

A Big Fish in the Carrier Pond

The Customer First service Intelletrace provides our customers, make our clients feel like a big fish. The clients of Intelletrace are #1 and we are always striving to make them feel important. We understand the mish mash of layers upon layers add nothing but complexity to the big Carriers. Through all the acquisitions, multiple databases, and separate networks, the clients are the ones who suffer and get lost.  How often have you sent an email or placed a phone call to your account team, just to get lost in the Carrier Pond?  Intelletrace has one database, one account manager, and one project manager assigned to every client. We make you feel like you are the only Fish. We can access your customer information quickly, whether it is billing, service status, or pricing.  To top that off, Intelletrace will also provide the competitive pricing less than the competition to meet your budgets. We provide our clients more clout, due to our spend with the Carriers.